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Cancellation Policy

If you need to cancel your reservation for the conference, please call 800-669-2509 or email

Applicable refunds will be processed based on the time and date the request was submitted:

NOTE: If you do not notify ACS Technologies of your cancellation, your refund may be forfeited. Substitutions of attendees can be made anytime at no additional charge by calling 800-669-2509 press 2 or

This cancellation policy does not include hotel cancellation policy. Please contact the Walt Disney World Swan and Dolphin Resort for details on their policy.